EP Henry takes you from dream to design
to bliss!
EP Henry recognizes that selecting the right contractor for your Hardscaping
project is not a simple task.
The Contractor Select program is designed to match you with pre-qualified,
professional Hardscaping™ contractors that meet the individual specifications
of your particular project. Our goal is to provide you not only the best
products but also the best finished project.
Your EP Henry Project Consultant
Once you submit your Project
Request form, an EP Henry
Authorized Hardscaping Contractors® (EPHAHCs) that best fit the specific
project will contact you. Your request will assign a tracking number to your
project so that, at any time during the process, they can readily access
your record.
Your EP Henry Authorized Hardscaping Contractor®
EPHAHCs are required to go through a rigorous inspection and pre-qualification
process in order to have the opportunity to bid on your project. A full
list of these qualifications and certifications is available on our EPHAHC
program webpage.
The Follow-up
Each EPHAHC that has been selected for you will
be forwarded your project information. You will have access to their contact
information as well. They will contact you within three business days
to make an appointment to meet with you onsite, and they will follow up
with a written proposal for the scope of work to be completed. Upon review
of the proposals, you may now select the EPHAHC that best fits your project
needs and begin the building phase of your project.
If, at any point in the Contractor Select process, from inception to
completion of your project, you have questions, concerns or need
additional information, please contact your EP Henry Project Consultant.
Closing the Loop
Once your project is complete, the EPHAHC will
provide you with a warranty on their workmanship. In addition, EP Henry
will send you a Customer Satisfaction Survey via email. This survey
will help us to ensure you are happy with your project and also will
allow us to provide you with our Lifetime Warranty on your EP Henry
products. You also will receive a welcome packet that includes information
on the care of your product along with a bronze EP Henry Medallion which
you can affix to your project so others will know you "Insist on
the Best."
Continue to Contractor
Select Project Request form >
Please Note: EP Henry Authorized Hardscaping Contractors®
are not employees of EP Henry; they are independent, professional contractors
EP Henry recognizes as generally providing a high standard of service
and quality. EP Henry's designation of contractors as EP Henry Authorized
Hardscaping Contractors® is as an accommodation to its customers only,
and EP Henry assumes no responsibility for any work performed by any EP
Henry Authorized Hardscaping Contractor®.
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