Customer Service


Contact Us
Send us an email through the Contact Us Form.

Technical Matters

If you have a technical question about a project you are working on, contact your nearest EP Henry Authorized Hardscaping Distributor® first.

EP Henry Hardscaping* Tech Support

(*Design, construction, and product questions):

glossy-3d-blue-phone-icon800-444-3679 Ext. 300

glossy-3d-blue-orbs2-075-icon copytechsupport@ephenry.com


Our Catalog
Let EP Henry's 2014 Inspiration Guide ignite your imagination, guide you with helpful tips and show you how to become a stylemaker in your neighborhood.
Request a catalog.

Our Policies
Visit our Terms of Service and Privacy Policy.

Website Contact
Do you have a question or comment about ephenry.com? Contact our webmaster:
webmaster@ephenry.com

1-800-444-3679


Top Questions


Why do EP Henry Pavers make the ideal pavement?
 

Our pavers are the ideal product for freeze/thaw environments. Proper installation of the product results in a pavement that is rigid, yet flexible. The joints between pavers allow the walkway, driveway, patio, etc. to move without cracking. In addition, they can be "unzipped" to allow for repairs or access to utilities. Unlike asphalt, pavers are virtually maintenance-free. By definition, concrete pavers have a minimum compressive strength of 8,000 psi (about 3 times stronger than regular poured concrete) and a maximum water absorption rate of 5%.
 



I would like my DevonStone pavement to have a sheen. Can I seal it?
 

It is not recommended to apply sealers to DevonStone. The tight surface of DevonStone can make it hard for sealers to effectively bond with the product. Additionally, sealers tend to reduce the slip-resistance performance of the DevonStone pavement.
 



Can I use a pressure washer to clean my DevonStone?
 

NO. Use of a pressure washer will etch the surface of DevonStone. Once that has occurred, there is no easy way to repair the damage. DevonStone is best cleaned with a stiff bristle broom and hot water. You can use an over the counter cleaning product called Simple Green which usually works well on environmental soils. Do not use acid based cleaners or a pressure washer with a tip on the end of the wand that produces a narrow spray to clean pavers, DevonStone, or Cast Veneer Stone. The blast of water from a pressure washer can be so powerful that it can etch the surface of concrete and other durable surfaces. If you plan to use a pressure washer, clean a small test area in a discreet location that is not readily visible. Hold the wand at least a foot away from the surface and use a tip that produces a spray that spreads to a 45 degree angle or more. Let it completely dry and examine it in good daylight to check for any possible cosmetic surface damage. Once the surface has been damaged it is very difficult or impossible to repair.
 




For More Product-Related Questions   Click Here

 Blog 2

2014 catalog


To learn more about the Superstorm Sandy recovery efforts and the reopening of the Statue of Liberty on July 4th click here.



Patio -closeupotc _before _lrgPatio -closeupotc _after _lrg

 

Find Distributor

 

Project Services