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Why choose an EP Henry Authorized Hardscaping Contractor®?

Years ago, EP Henry identified the need to "raise the bar" in order to assure complete homeowner satisfaction with their EP Henry Hardscaping projects. To accomplish this we created the EP Henry Authorized Hardscaping Contractor® (EPHAHC) program. When you select an EPHAHC to install your project, you know the job will be completed by a seasoned professional…and backed by EP Henry. We even back their installation warranty, the only manufacturer in the industry to offer our homeowners this extra peace of mind.

"I'm glad that I asked for your recommendations for approved contractors - it gives me much more confidence that my high expectations can be met. Thanks again for your support!"
Dave T. - Homeowner, Central NJ

See what others are saying about EP Henry

What's behind our unique contractor selection process?

What you don't see is the time we spend in educating, training, and qualifying our contractors to be sure they are capable to perform the complete scope of your project. Each contractor in our program has an in-depth profile detailing the services they provide: project size, wall heights, masonry work, landscaping, lighting, water features, and more. We inspect their projects before validating a profile category. When you are provided contractor names by your EP Henry Project Consultant, you can have confidence they'll get the job done right.


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Find out if your contractor is EP Henry Authorized

An EPHAHC must meet the following requirements:

  • Have successfully completed the ICPI Contractor Skills Certification course and the NCMA's Segmental Retaining Wall Certification (for wall construction only)
  • Pass a credit check approval process
  • Have general liability insurance and Workman's Compensation (where applicable)
  • Offer a guarantee on their workmanship for a minimum of three (3) years
  • Required to install products in compliance with ICPI, NCMA and EP Henry standards
  • Commit to following up on all leads generated by EP Henry within three (3) business days*

 

*Please contact cdemalta@ephenry.com, if an EP Henry Authorized Hardscaping Contractor® does not return your phone call or e-mail within three (3) business days. (Please give any contractor the full three (3) business day period before calling us).

The EPHAHC program was developed with you in mind, because at EP Henry, not only do we want you to get the best product, but also the best installed product.

While we have done our best to prescreen these contractors, please do your due diligence and also check references, experience with jobs of similar scope, etc. before contracting with any. We would also suggest that you get a thorough proposal in writing before starting work that spells out job specifics, products to be used, warranty, payment terms, and any other issues that you deem appropriate. It is the customer's responsibility to determine, before hiring any contractor, whether the contractor carries liability and workmen's compensation insurance in adequate amounts and coverage's for the customer's project.

Please Note: EP Henry Authorized Hardscaping Contractors® are not employees of EP Henry; they are independent, professional contractors EP Henry recognizes as generally providing a high standard of service and quality. EP Henry's designation of contractors as EP Henry Authorized Hardscaping Contractors is as an accommodation to its customers only.

Every EPHAHC is required to provide a three (3) year installation warranty. If the contractor should go out of business during the term of the project warranty up to a maximum of 3 years but no longer, EP Henry will assume the remaining term of the contractor's warranty.


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2014 catalog